VALUETRAINERPRO PRIVACY POLICY

Effective Date: May 2024
Last Updated: October 19, 2025

Important: This Privacy Policy explains how ValueTrainerPro ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our website, mobile applications, and services (collectively, the "Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.

1. INFORMATION WE COLLECT

1.1 Information You Provide Directly

1.2 Information Collected Automatically

1.3 Information from Third-Party Sources

2. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

2.1 Service Delivery

2.2 Service Improvement

2.3 Communication

2.4 Security and Legal Compliance

3. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information. We only share your information in the following limited circumstances:

3.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our Service:

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

3.2 With Other Users

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

3.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any such change.

4. COOKIES AND TRACKING TECHNOLOGIES

4.1 What Are Cookies?

Cookies are small text files stored on your device that help us provide and improve our Service. We use cookies and similar tracking technologies to track activity and maintain your session.

4.2 Types of Cookies We Use

Type Purpose Duration
Essential Cookies Required for authentication, security, and core functionality (httpOnly, secure) Session/24 hours
Performance Cookies Analyze how users interact with our Service to improve performance Persistent
Session Cookies Maintain your login state and preferences during a browser session Session

4.3 Managing Cookies

You can control cookies through your browser settings. However, disabling essential cookies will prevent you from logging in and using our Service. To learn more about cookies, visit www.allaboutcookies.org.

5. DATA SECURITY

We take the security of your personal information seriously and implement appropriate technical and organizational measures:

Important: While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. DATA RETENTION

We retain your personal information for as long as your account is active and as necessary to provide our Service:

To delete your account and associated data, please contact us at support@valuetrainerpro.com. We will process account deletion requests within 30 days.

7. YOUR RIGHTS AND CHOICES

You have the following rights regarding your personal information:

7.1 Access and Review

7.2 Correction and Update

7.3 Deletion

7.4 Communication Preferences

7.5 Data Portability

To request a copy of your data in a portable format, please contact us at support@valuetrainerpro.com. We will provide your data within 30 days.

7.6 Cookie Management

8. CHILDREN'S PRIVACY

Our Service is intended for users who are at least 13 years of age. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@valuetrainerpro.com.

9. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer your personal information internationally, we work with service providers (Neon, Replit, Google Cloud) that implement appropriate safeguards to protect your data in accordance with applicable data protection laws.

10. YOUR CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

10.1 Right to Know

You have the right to request information about the personal information we have collected about you in the past 12 months.

10.2 Right to Delete

You have the right to request deletion of your personal information. Contact us at support@valuetrainerpro.com to request account deletion.

10.3 Right to Opt-Out of Sale

We do not sell your personal information. We have not sold personal information in the past 12 months and have no plans to do so.

10.4 Non-Discrimination

We will not discriminate against you for exercising your CCPA rights.

To exercise your California privacy rights, contact us at support@valuetrainerpro.com with "California Privacy Rights" in the subject line.

11. EUROPEAN PRIVACY RIGHTS (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, you have rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing (GDPR)

We process your personal information based on the following legal grounds:

To exercise your GDPR rights, contact us at support@valuetrainerpro.com.

12. THIRD-PARTY LINKS AND AFFILIATE PROGRAMS

Our Service may contain links to third-party websites, services, or affiliate programs.

We encourage you to read the privacy policies of any third-party sites you visit.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

14. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@valuetrainerpro.com
Subject Line: "Privacy Policy Inquiry"

We will respond to your inquiry within 30 days. For urgent privacy matters, please indicate "Urgent" in your subject line.

Data Requests

For data access, portability, or deletion requests:

15. CONSENT

By using our Service, you consent to:

If you do not agree with this Privacy Policy, please do not use our Service.